Puna Chocolate Company & Cafe
Market rank
#4 / 5
Puna Chocolate Company & Cafe is a premier destination for chocolate lovers and coffee enthusiasts in Hilo, Hawaii. This beloved local cafe combines artisanal chocolate craftsmanship with exceptional cafe services, offering visitors and residents an unforgettable experience. With a stellar 4.6-star rating from over 465 satisfied customers, the establishment has earned its reputation as a must-visit spot in the community. The cafe specializes in expertly crafted chocolates, specialty beverages, and a welcoming atmosphere perfect for relaxation, work, or social gatherings. Whether you're seeking premium hot chocolate, locally-inspired treats, or quality coffee, Puna Chocolate Company & Cafe delivers exceptional service and products. Their dedicated team is committed to providing personalized attention and maintaining the highest standards of quality. Conveniently located in Hilo, this cafe serves as a gathering place for chocolate connoisseurs and casual visitors alike. Experience the difference that passion and expertise make by visiting Puna Chocolate Company & Cafe today. Contact them to learn more about their current offerings and seasonal specialties.
Health scoreMay 9, 2026
86
out of 100
#4
Market rank
4.6
Avg rating
465
Total reviews
No public response signal
Response rate
Unknown
Years active
86
Health score
Health score · 86 / 100
Six signals, weighted continuously.
Operator computes a Health score continuously. It is the one number that tells you if this shop is winning, losing, or steady. Here is how Puna Chocolate Company & Cafe broke down on May 9, 2026.
Score trend
30d90d1y
Puna Chocolate Company & Cafe
90 days trailing
Market position
#4 of 5 Cafe in Hilo.
Operator ranks every cafe in Hilo continuously using reviews, response rate, and local market share.
#4
of 5 Cafe businesses
in Hilo
in Hilo
Leaderboard refreshes continuously. Your rank updates the moment signal lands.
Cafe · Hilo
Top 5 shown
4
Puna Chocolate Company & Cafe · this page
465
5
Paul's Place
446
7
Hilo Ice Coffee
106
8
The Sippin Siren
300
Recent activity
What changed this month.
Holding a top 4 slot in Hilo Cafe
Market leaderboard refreshed this morning
In person
The shop, the team, the work.
The numbers tell one story. The photos tell another. Images are indexed from Google Business Profile, the public website, and connected social profiles.
Reviews · 465 total
What customers say.
Reviews pulled continuously from Google, Yelp, and Meta. Aggregate weighted by recency and source authority.
4.6★★★★★465 reviews
5 ★
240
4 ★
120
3 ★
60
2 ★
30
1 ★
15
Review themes refresh continuously. Check back once Operator has synthesized enough comments from Puna Chocolate Company & Cafe’s reviews.
About & contact
Where to find them.
About
Puna Chocolate Company & Cafe is Hilo's go-to spot for serious chocolate and coffee lovers, boasting a 4.6-star rating from 465 reviews. They craft artisanal chocolate while pulling excellent espresso drinks, pour overs, and cold brew, plus serving fresh pastries and breakfast.
Phone
Website
Price range
moderate
Specialties
Espresso DrinksPour OverPastriesCold BrewBreakfast
Service areas
HiloKeaukaha
Competitors · top 5
Side by side with the neighborhood.
The cafe shops Puna Chocolate Company & Cafecompetes with most often, ranked by Operator’s health score. Tap any row for that shop’s full page.
#
Business
Rating
Reviews
Response
Score
4
Puna Chocolate Company & Cafe
★4.6
465
No response signal
86
5
Paul's Place
★4.7
446
No response signal
87
7
Hilo Ice Coffee
★4.9
106
No response signal
79
FAQ
Quick answers.
The questions people ask before they call.
Contact Puna Chocolate Company & Cafe
Call (808) 489-9899 for service. The website punachocolate.com also has direct contact info.
Hours for Puna Chocolate Company & Cafe
Puna Chocolate Company & Cafe has not published hours publicly. Call ahead or check their website if you have one in mind.
Services offered by Puna Chocolate Company & Cafe
Puna Chocolate Company & Cafe offers Espresso Drinks, Pour Over, Pastries, Cold Brew, Breakfast. Operator refreshes service lists continuously from public sources.
Licensing and insurance
License and insurance details have not been verified with Puna Chocolate Company & Cafe yet. Find the listing to add them.
Estimates and availability
Estimate and availability details are refreshing. Call ahead for the fastest confirmation.
Health score formula
Six weighted components: Reviews and rating (25%), Response rate (15%), Market rank (20%), Financial health (20%), Jobs flow (10%), and Operator activity (10%). Recomputed continuously using data from Google, Yelp, Meta, and direct integrations.
Local rank in Hilo
Free
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