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First Choice Water Damage Experts is a water damage restoration company serving Durham, NC. Rated 5.0 stars across 73 customer reviews, First Choice Water Damage Experts is a trusted water damage restoration provider in the Durham area. Their services include Water Extraction, Drying and Dehumidification, Mold Remediation, and Storm Damage Cleanup. Whether you need routine maintenance or a major project, their team brings hands-on expertise to every job. Frequently Asked Questions Q: How quickly should water damage be addressed? A: Immediately. Mold can begin growing within 24–48 hours of water exposure. Fast extraction and drying are critical to preventing secondary damage, structural deterioration, and health hazards. Q: Will my homeowner's insurance cover water damage restoration? A: Sudden and accidental water damage — like a burst pipe — is typically covered. Damage from flooding or long-term neglect often is not. A restoration company can document the damage and help you navigate the claims process. Q: What does the water damage restoration process look like? A: It starts with water extraction using industrial pumps, followed by drying with high-powered fans and dehumidifiers. Affected materials are assessed and removed if needed, then the area is sanitized and restored. The full process can take 3–7 days depending on severity.
Data updated Apr 15, 2026